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From New Zealand, well travelled and enjoy great local knowledge for new destinations
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We are sorry to say that had a very bad experience with Mr Niven.
He reserved on Airbnb our apartment in Rome from Jan 3 (check-in) to Jan 6 (check-out); we tried to reach him to know at what time he’d arrive to the apartment on the 3rd, but he didn’t answer and didn’t show up at all on that day. Instead he showed up only on the 4th. Our philosophy is to try to accommodate things, therefore we didn't question him for his delay and walked him around for about 1 hour to show him the restaurants and the surroundings. We thought he'd leave on the 6th, as per his reservation. Instead he stayed in the apartment until the 7th without informing us and without answering to our rings and to the letter we left him under the door. On the 7th he managed to sneak out (probably in the early morning: we live on the same floor as the apartment and didn’t hear him) without saying goodbye and, of course, without paying anything. At the beginning we thought it could be a misunderstanding, but now we are convinced that this was done on purpose: in fact, Mr Niven paid Airbnb only for 1 guest while he showed up with another person. We asked him to pay the difference (75 euro for the 3 days) but he said he didn’t have cash and he promised he’d pay us the day after. Needless to say, he neve did. Although we rent the apartment also to make some money, we would have understood if he had told us he was short on money, but he didn't say anything, just promised he'd pay the day after and instead he left sneaking out and even left a negative comment about the house and about the hospitality.
We strongly recommend not to host this person in your place.
Alistair and Carol were the perfect guests.
They were very punctual and precise.
They took very good care of the apartment, leaving clean and tidy.
We thank them for the gift that brought us from New Zealand.
They are definitely recommendable guests
Alistair was a great guest. Very easy to communicate with before and during their stay. I wold definitely host them agin and recommend them to any host.