Response from Toni:
The day after Anne-Sophie arrived, I was hospitalized for 4 days. I tried to explain this to and she was very upset with me for not being available to show her around the city (although I did send her an extensive list of all of my recommended places to check out while in Toronto). Also when I tried to arrange for someone to be there, she wasn't available.
It's unfortunate that the experience wasn't as great as it has been for the others. Hopefully there will be another time to change this.