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The experience in this apartment it was in general very good. Acomodations were ok and Cathleen´s response to solve our questions/problems was good. Although it´s located in a crowdy area, it was not so noisy as we were expecting. Obviously, if you´re planning to go to NY and stay in a well located place, with easy access and near to main attractions, you cannot expect a silent place! But it was really better than I thought.
The heating was very good, considering we stayed there during several days that weather condition was very, very cold. In some cases, we needed to lower the temperature because it was too much!
For the rest, cleaning, wifi connection, and attention in general was very good. We only had a problem with the TV (it seemed that it couldn´t catch signal very well) and we contacted Cathleen who immediately answered us. We reinitiate the system and it worked perfectly!
The relationship between cost and general conditions is very good, so in case I come back to NY, I definitely would choose it again!
Nice apartment. Great location.
We had such a great time in New York, made all the better by this fantastic location, right in the heart of the city's Midtown.
Directions to get in were clear and the housekeeping staff were lovely. Would definitely recommend this place to anyone wanting to stay in New York.
NB: Residents must be fit - the stairs are a hike after a long day walking about the city!
The apartment was beautifully decorated, clean and spacious.
The kitchen had a lot of space, and an enormous stone-top island for food preparation.
There was a bit of trouble finding clean linens, but they were behind some tricky doors, as the hostess texted us back.
The knobs to the closets don't actually turn, but instead are a pull-type handle. Pull towards you to open, and voila! Extra toilet paper, clean pillows and closet space.
The CVS across the street closes at 10pm, not Midnight as the CVS website incorrectly states.
The reservation was canceled 26 days before arrival. This is an automated posting.
great place to stay. Very short walk to the Gaylord. Fully equipped beautiful kitchen. two private bedrooms. lovely bathroom. nice place to eat breakfast in the morning. So quiet and comfortable. A retreat after a full day's conference. When I had trouble with the internet connection, I got immediate help. Thanks!
Response from Cathleen:
Thank you for staying with us. It was a pleasure speaking with you during your stay. We hope your stay was a pleasant one and hope to see you again soon!
Marlene, Hospitality Manager
This apartment is in a great location a little bit noisy but the great service helped with that tremendously! clean towels and fresh made sheets on the bed every day made this place a real gem I would stay again.
Estuvimos alojados en este apartamento la última semana de Enero de 2014. La ubicación es excelente y el apartamento está muy bien equipado, así que mi evaluación global es muy buena considerando dónde está. Hay limpieza diaria y cambian las sábanas y (website hidden) hacen un poco duras las 4 plantas de escaleras, pero es algo que ya sabes cuando haces la reserva.
Nosotros en concreto tuvimos una incidencia a la llegada. Primero nos costó mucho encontrar la pequeña taquilla en la que se suponía que iba a estar nuestra llave y, una vez encontrada, allí no había llave. Tras varias llamadas de teléfono pues era un sábado a las 4 de la tarde y allí no había nadie (con su consiguiente coste al haceralas desde un número español) conseguimos contactar con Ivy (la "housekeeper") y después de esperar una hora vino una persona con la llave (en la última llamada nos dieron el código de otra taquilla para esperar en otro apartamento que estaba vacío, así que los últimos 15 minutos pudimos estar algo más cómodos). Se disculparon sinceramente por el inconveniente y preguntaron si podían hacer algo por compensarnos, así que no le dimos más importancia ya que un error lo puede tener cualquiera.
En resumen: recomiendo alojarse en este apartamento. Recomiendo también llevarse tapones para los oídos, ya que al dar las ventanas a la calle hay mucho ruido.
Great place to stay. Host was very responsive. Clean and comfortable.
The appartment of Cathleen is well equiped and well located, close to Grand Central Terminal but not enough warmed in the evening and during the night.
Unfortunately we have never met Cathleen !