Hello Sabrina, yes I agree that the apartment is very nicely decorated. And I did put in the review that you sent the cleaning lady right away, which is good. About the price, it is not the airbnb fee, but that this is the first time I have encountered where even if there is a cleaning fee, there is still additional charge for washing the dishes and taking out the trash, because normally this is included in the cleaning fee. But about the hot water, I think there was mis communication about the water. The cleaning lady showed my friend which way to turn the tap to have hot water in the downstairs sink, but our problem is that the hot water does not last very long. Maybe it is our fault for not communicating the problem properly to the cleaning lady. For example in showering, the water becomes cold even if the hot water is off when it is not used, so only 1 person out of 3 will have hot water not even for the whole time of the shower.