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Hosting Gerardo and his wife was not a nice experience. She is rude, impolite and loud. Although Gerardo is a gentleman he denied to pay cleaning services after clear explanations and they both left with an unpaid phone bill that they refuse to pay.
They demanded toilet paper and trash bags (completely understandable since they stayed for more than a month) butt weren´t available for delivery at any hour and demanded that the unit was not be visited without them present.
They were completely closed to any suggestions or requests. I don´t think they understand the concept of airbnb: friends hosting friends.
Unfortunately I must issue a warning for any future hosts having them.
I regret not being able to improve the communication to enhance their experience.
desafortunadamente Gerardo Picon cancelo su estadia con nosotros, nada nos hubiera dado mas gusto que tenerlo entre nosotros
En Acuarela B&B quedamos muy contentos con la visita de la familia Picon son huespedes muy atentos y amables con todos ademas de excelentes personas, esperamos tener la oportunidad de poder disfrutar nuevamente de su compañia.