Dear Floor I am very surprised by your comments and after receiving 31 positive comments about my guests I finally have a bad one from you, which is quite surprising and unfair. Let me just remember you that my friend do all his best to welcome you and was cleaning the apartment for 13.00 and not 12.30 so please can you understand that during this 30 min maybe he could have more time to arrange the "dirty" apartment??? Maybe he was so kind to let you check in and should have tell you to wait outside? Regarding the ground floor you should read better the next time you rent a flat and also I never told you to keep the shutters closed when you are inside... Also next time please note that in the Airbnb community usually when something is wrong it's better to inform the host asap not when you leave the flat last thing: when I ask you to throw the keys in my mail box under my First AND last name, do not put them in a open and broken mail box in the building when everybody put strange stuff ( I had to call One of my friend living far from my house to take them before a homeless or a thief find them in that broken mail box)
Hope that my advise will be listened and next time be fair and honest please.