I'm sorry for the delays of the Internet connection, but as he said was limited to the last days, so I would like to clarify that everything is working normally, are problems that can happen to anyone and at any place of the world. In the past it happened but nearly 1 year and a half ago, the norm is that everything works is you can not predict the unexpected. Also it is not one thing I can manage problems are providers, which moreover I pay because everything works. If I had a crystal ball and ask me when there will be problems on the internet I could tell you the dates negative, but I'm not a magician. Since the ceiling is wood I avoided puncture it with chandeliers ceiling, however keep in mind your notes and take the floor lamps very powerful to enhance lighting. Even for the fool who cries at night or playing the telephones can not do anything, but I would like you to consider that we are at 14 meters from the road (see photo), the walls are 80 cm thick, the glass in the windows have a felling noise by 70%, you can also close the shutters outside (see photo), there are curtains in the windows (see photo), the bed is at 3-4 meters from the nearest window (see photo), each face their thoughts but maybe or you are used to complete silence or you have a hearing truly exceptional.
Thank you for your review. As regards the latex mattress is of medium hardness, can not change to each guest. For pillows in addition to the modeled curves are the normal ones that I leave anyone AVAILABLE perhaps were not seen to be in the closet inside the room on the sofa. I remember however to ask me again for any reason.
I'm sorry that you are not satisfied with your stay, even if I do not understand why you have not contacted me. I have specifically asked to call for any reason, need, problem. I received showing the apartment, indicating that all the instructions are also written and hung in the kitchen, bathroom and living room in two languages (English and Italian), plus the lady spoke very well in Italian and then we had a conversation without problems language. My commitment is just to make your stay enjoyable, as well as prepare the scented candles, or movies in original language and satellite TV, or any instructions on where to eat, how to move, how to call a taxi, a map of the area with all the services most important neighbors, etc.. Returning to your review I wanted to point out that there are 2 vacuum cleaners and if anything, it did not work one of the more secure work, even if I do not understand what it was dirty because the vacuum cleaner has been passed to me personally, just even look at the feedback on the cleaning by me always carefully considered. As for the neighbors who make noise are guests like you, if everyone did care not to disturb certainly would be better, is not the fault of the owner. I also remember that in the living room there are 5 points of light in the room and 5 others, regardless of bathroom, kitchen and entrance, I wonder how many other lamps must be added. Even for the disposal of waste I specifically said, as written, only deal with the workforce while the rest of there I would have thought when I was their departure. Summing up enough to follow my instructions and, if anything, call me, send me a message, an e-mail. Finally I should mention that a 5 star hotel in the historic center of Rome has a cost of holiday well than by the availability services you have used. Regards.