Thanks Gerrit! It's true that we try to accommodate earlier check in time and later check out time whenever we can. Yes I must say that the security at our apartment is very tight. They are ensuring the safety of all residents :) Rest assured that we will provide our guests' names before you check in. Thanks for your feedback!
We have never claimed we are a luxury hotel, clearly there are mismatch expectations. There are 3 bathrooms in total ( not 2 as you mentioned) and the ratio is 2 rooms sharing a bathroom. Actually there are toilet papers provided as mentioned in the check in info they are in the shelves in the kitchen. We offered to change the sheets for you on the first night but you have said there is no need to do so. If communications were clearer or if you asked us more questions, perhaps the stay would have been better. Good luck for the rest of your travel and home stay.
It was a pleasure having you with us. Actually we do provide sandals and slippers, they are placed by the bedside you might have missed them. We now place them close to the door so that they are more conspicuous now. Thanks for the feedback :)