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Sophie and her family were amazing guests. Very warm and friendly people and easy to communicate with even tho they say their English is not so good, something I do not agree with as it was always easy to email and talk with them!
They were unlucky that their trip to New York happened during the hurricane Sandy so the entire area including the apartment lost power during their stay. I was amazed by how well they took it and that they kept being understanding and friendly during all of it. Even more amazed was I when I came to the apartment after their stay and it was totally cleaned. How they managed to do that in the dark without power is beyond me and they deserve 6 stars as guests if it was possible!