Response from Winkel:
Thanks for the feedback. I agree that the Panda Pit room (not the room that is featured here) is small for three travelers. As for the cleanliness, the ad very clearly states that this is a Brooklyn warehouse, it's not a sterile door man building. That said, we have 4.5 stars for cleanliness. I think our reviews & ratings speak for themselves. I am happy to extend a partial refund for your dissatisfaction.