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i am applaed my guest like that her take is quiet out of realm of reality statements about dirt rugs were not true the rugs were antique no dust but used rugs and the door locked from both sides esp from outside no one could get in i would not suggest having them as guest unless yiu have 24/7 service are at their call --the pictures look exactually like picture and when came into place said everything was ok but when there was an issue of 2 pple sharing room there was an issue being made w/ dirt we cleaned for hours and hours and it was as clean even though said it was dirt i would dispute that 4 people stayed after her and was no problem maybe she did not understand it before booked it which she should of done through auto booking it is off beaten path wrigley vintage place and there was problem when at last minute they were brining someone else in and felt with 2 pple in room was not enough privacy also light were turned off when i came down to help her no one was in space and all door locked in space double bolted i felt bring bringing 3 rd guest in was not workable for the guest when never booked that way or advised and never advised any problem only my assistant since hundreds of people stayed here there was never an issue but always will find someone who will not like it i felt that auto booking was not best way to book these guest and would of never accepted if we exchange emails and felt this is not for them which it was not it is what it is a suite off gallery 2 rooms ---since hundreds stayed here w/ no complaints i do not see a problem only problem did not suite guest if were regular booking is when issues were made try best to accommiodate her but could not ever accommodate her wish i could there are people who are used to quirky places off the beaten path which my suites are i guess she got the quirkiness she did not understand air bnb stayed here with no problem have booked several guest after her same condition --no problem so this place was not an apt but quirky suite in wrigley w/ countless options with oriiginal memorblia --- i am so sorry when guest do not like the place but since i have been doing this they are only one where i booked hundreds if she was uptight about wrigley they should of elected another place but they did autobooking here which i never had so is life --the pictures are exactly what it is i guess she did not or liked it we all have choices and she made a bad choice in booking not my fault there is a full description that accompanies pictures so cant understand her review and ratiional wrigley full of...