I am from Brooklyn, NY, relocated to Leipzig, Germany. I am a painter in the Spinnerei. My boyfriend who I live together with, is a translator. We have no pets, no children. Norbert is a smoker, I am not. Norbert only smokes in his office.
You should reread our listing. We did not misrepresent the number of bedrooms nor the number of beds. I gave you directions over the phone which tram to take to which stop. You said yourself that you could look at your iPhone for the directions from the tram. Plus the information is on our listing once you book, plus on the map on Airbnb. After your complaint Friday morning at 9am, a working day, we cleaned the house for 3 hours to make sure it was at your standard, which meant that we both lost 3 hours of work, which is worth more than you paid for the reservation. We much preferred that you just leave with your full refund, including the night that you already stayed. We offered this and you threatened us. You also could have easily called Norbert for easier communication in German, but despite having his phone number you called me instead, so that you could insult me in my own home, knowing full well that my German was limited. You also left our apartment without us having the opportunity to inspect it, meaning that you left our apartment unlocked.