Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
From Taipei and love to travel.
Verna has completed online and offline ID verification.
Learn more »
Before arriving to Tokyo Verna asked me to cut the cleaning fee and she promised that the room will be clean. So I agreed on that and did not charge her any money for cleaning. Unfortunately she did nothing to clean. Even though everything was provided (vacuum cleaner and detergents) the room was not clean at all. Also it is not mention anywhere on my profile that I provide hair dryer ( I bought one now) - but some she complained about that.
In conclusion - and Im very sorry to write this (this is a first time) I can not recommend this guest.