Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted community, and it doesn’t go unnoticed!
We are from Ardrossan, Alberta and have been coming to Scottsdale for 20 some years. My parents will be checking in on February 1st and I will be joining them on the 10th.
Joanne stayed in the apartment for only 3 days and I did not have the opportunity to speak with her personally at the end of her stay . Anyway, no problems occurred and everything works out well.
I am sorry you were disappointed with your stay. You booked 6 months in advance for 3 guests and arrived with more than 6 adult guests and 2 pets. I feel you would have been more comfortable in a larger home .
Overcrowding always compromises comfort.
The apartment was newly decorated prior to your arrival and some upgrades to decorations and furniture were made which will reflect in new photos planned shortly.