I have to say that I am quite astonished by your comment and can't believe what you wrote...
Lets start with the cleaning... You say that the house was not clean enough and that probably you were the first guests of the house... Actually though, we have been full starting May and no one else has complained! Even you guys, after your arrival, when I came to meet you and asked you if the house was fine, you haven't told me anything, cause if you had, considering that we do the cleaning our selfs we would have send you someone right away! But instead you told me that everything was okay.
Regarding the problem with the swimming-pool pump. Even if there was a problem with water recycling (and for this I am once again sorry) when you arrived the swimming-pool was clean, and in 1 day we have been able to make it work again, so you haven't had any issues with that.
Considering the supermarket, there is a small but very good grocery store at less than 1 km from the house! If you then decide that you want to go to the biggest one in the area, which is at 7 km, this is not our problem!
Regarding the house renovation, we rent a COUNTRY STYLE villa. If you were looking to find a cool white LOFT like the ones in the movies... Maybe you could have looked at the images a little bit more carefully... Cause, the house is EXACTLY as it looks in this page!
You then say that the house is for max 7 people... but also this is a big lie! We have 3 double bedrooms, 1 of the bedrooms has 3 beds ( 1 queen size and 1 french size) then we have a studio room with a QUEEN SIZE bee... This make AT LEAST 9 people... And adding 1 or 2 beds in the big living make 10/11!!!
To end this, I would like you to think carefully on what you write the next time you rent something else... Saying fake things just because your trip could have gone better, or maybe because you were expecting another type of house is WRONG! We work to give guests the best service we can, and you can see this from ALL the other comments we have received!