Just saw your message now Jileen! We really liked a lunch we had at Aqua, great service and lovely cocktails. Also very much enjoyed the Thermal Baths, and even though it was a busy day, the line moved quickly and it didn't feel very busy/full inside. We also did the afternoon tea thing in the Pump House and the Jane Austen Centre, and the bus tour. Quite a busy weekend, but really a lot of fun. Bath is gorgeous, would love to come back - and if I do, will for sure stay in your place! Thanks again for everything.
We said it was freezing and asked for a heater on the first night (as the one you brought did not work). You told us you would bring one to the apartment during the next day. We spent the day out sightseeing, and got back late to no heater. We left first thing the next morning. So the problem was in fact communicated to you from the outset, but you did not do anything about it!