We have had incredible experiences with every airbnb host/guest in the past; this was our only disappointing stay, and Florin's review is simply not true….We got the keys at 12:30 but the cleaning lady was still cleaning so we dropped off our things and left for some sightseeing. We returned back to the room around 19:00, which is when we first explored the room and realized all the problems with it. Obviously in the 7 hours we were gone, we did not use ANY of the facilities, and immediately asked for a refund. As for the mattress, Florin himself sat on it and even agreed with us that it was uncomfortable… We were obviously not expecting an orthopedic mattress, but this bed was a joke. The smoke smell was definitely present, and even the cleaning lady admitted that the previous guests were smoking in the room- there is no denying it. We NEVER asked or "hunted" for a discount, we just wanted a refund so that we could spend the night somewhere else, and go our separate ways- but we were denied.