Hi Tirana, I am unsure of what clean rules you are referring to. You were there when we left the place and we asked if there was anything else we needed to do and you said no. I am unsure of what you are talking about in reference to "clean rules." There were no rules that you left us. We did all of the dishes, the laundry, and asked you, in person, what we needed to do in addition to that before we left. You even put us in the cab and thanked us for our stay. So, if there was something else you needed us to do, you should have asked us. We would have been happy to do it. I am not sure if you have us confused with someone else.
Of course we asked questions...we are not from here and we needed help finding the place. It was a good thing I asked the questions I did because when we were lost, walking around for 20 minutes in the rain, you didn't answer our phone calls. None of my questions were self explanatory. Additionally, I turned the heat off before we left - even though it wasn't requested (it was FREEZING when we arrived). We left a few dishes in the sink - because the dishwasher is so small we couldn't fit all of them. I have no idea what you are talking about with rubish being left in every room. I strongly believe you are just leaving this review because we left a complaint concerning the broken shower (which you didn't tell us about before we arrived), the broken stove (which you didn't tell us about before we arrived), the noisy neighbors, and the automatic lights that kept coming on throughout the night. This was the worst Airbnb experience we have had. You can read the other reviews from previous stays and they are all exceptional. We are great guests. I am not sure why you are making things up and disparaging us but it is extremely concerning.