I have a perfect History of good reviews because i always try to do my best to offer my guest the best possible stay !!!We r very sorry about your bad experience with the Hot water at the condo
We had issue with the Heater a electronic component of the heater Broke and even we ask for it, it took more than two days to send us the spare part and then get the technical to go and fix it! Yo know , the caribbean thinks move slow... again I apologize for your inconvenience but it was complete out of my hands .. Best Regards!!!!