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I am Lorenzo, I'm studying Economy and Management at Bocconi University.
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Excellent location and a modern flat. Downstairs the plumbing is a bit noisy and there is no sunlight but the installed lights help. The rooms don't have doors so not very private but overall a great stay.
First impression was really good because it looked exactly like in the pictures spacious with modern looking furnitures but we then soon realised that there plumbing issue in the shower. The water couldn't go down the drain as quick and as normal so when my friend had a shower and washed her hair, the water just went really slow down the drain and next thing she knew that there was water covering the bathroom floor. We told this to Niccolo, Lorenzo's business partner via whatsapp and telephone but he didn't come until Tuesday (we arrived on Sunday). Plus there was no hairdryer available, which we also had to wait until Tuesday. I almost forgot to mention that the Wi-fi was really slow.
Great stay! Spacious apartment in a convenient part of the city, walking distance to everything. The bedroom is at the back of the house away from the street and it was super dark and quiet at night. There's also a couple of wonderful restaurants within a block-check out the pizza place on the corner and Masticabrodo just past that.
Great location 1mn from the Duomo! Spacious and well equiped, TV, wifi, big bed, etc.
Helpful manager, allowed us to store our luggage after checkout and gave us many tips.
Only drawback the flat is a little dark but we were never there so didn't care much.
This is actually an unorganized company rather than a private bnb. We got very angry during our stay in this place. First of all, they could not provide necessary information, such as how to use the public transportation system. This would be no problem as long as I could get on internet and google by myself. The bad news is, they didn't provide wifi as they promised on the web page. I argued the wifi issue immediately. In order to persuade me to sign the contract, they promised me wifi would be fixed by 20:00 in that evening, otherwise they would give me compensation. This was a big lie. They never fixed wifi during our whole stay, and they don't fulfill their promise to provide compensation. Wifi is not the only broken thing. Besides of wifi, taps in kitchen and bathroom were all broken so that there could be only either extremely hot or cold water. The hair dryer was also broken. I reported the hair dryer immediately after I had a shower and found it broken. I asked them to bring another one the next day because my mom and I really need it. They refused to give us another one and blamed me that I broke it up, which is totally untrue. This is so unbelievable. How unfriendly and unreasonable they are! I feel offended. I never had such bad experience in any travel. I strongly unrecommend this bad person, bad company and bad place. If you want a good experience in Florence, you should avoid this bad men.
El departamento esta en una excelente ubicacion, pero fue difícil encontrarnos con el anfitrión. Por problemas de tránsito, a las 19,30 hs. Nos comunicamos telefónicamente, pero recién a las 21 hs logramos la llave del departamento.
La vajilla de cocina está sucia, el televisor no anda, la lavadora no centrifuga, internet no funciona, el mueble del baño está muy sucio y no se puede guardar nada. No hay mínimas cosas indispensables: papel de cocina, bolsas para basura, elementos para lavar la vajilla.
Creo que el anfitrión debe preocuparse por mejorar estos aspectos, además nos cobró 15 euros extra por llegar después de las 19,30 hs, si él es estrico con el check in, debería ser estricto con el cumplimiento de su parte del contrato.
No fue muy amable, estaba apurado por partir.
No lo recomiendo ni volvería a alquilar en este lugar.
Algo positivo: buen colchón y ropa de cama limpia.
The apartment was in a fantastic location, was very clean and comfortable. Perfect for a couple. Even the hot water situation was manageable. Id highly recommend it.
O apartamento era exatamente como as fotos. Foi muito facil de chegar, pois é muito proximo ao Duomo, eu avisei antecipadamente meu horário e fui recepcionada por eles. A internet do apartamento é móvel (simcard e modem) e nao funciona corretamente dentro do apartamento, eu tinha que deixá-la próximo à janela, mas mesmo assim era muito lenta. O ralo do box do banheiro estava entupido e se demorasse mais que 5 minutos com o chuveiro ligado, alagava o banheiro inteiro. Apenas estas 2 coisas, que contornei tranquilamente, mas acho importante que sejam corrigidas. Para que eu pudesse passear no dia do checkout, deixei minha bagagem no escritório dele, que também é muito próximo. Obrigada!
The reservation was canceled 16 days before arrival. This is an automated posting.
I personaly know Niccolò and, apart from being a friend of mine, I consider him a reliable and polite person, with really good relational skills and .
All this attitudes made of him a really capable person in his job and, since I have an apartment on Airbnb too, whenever I don't have possibilities to host my guests, i recommend them to contact him, and I never had any complaints.
Serious and safe, trust in that member, who I know personally.