Hello and thanks for your visit.
In response to your points
''Hot water was not working very well''
The hot water is working very well. Someone had changed the setting to auto so that is why it did not heat all the time. If you had perhaps asked me i could have come to check.
''air conditioner not working''
there is not supposed to be airconditioning in the appartment so again it is not broken it just does not exist.
''We got disappointed when we went to the pool and it was empty.''
There are 2 pools in the residence as I explained to you and even showed you where the working pool is. I explained clearly that the 2nd pool is under repair currently. Again if you had asked me I could have explained.
''The bidet floated the bathroom cause it was broken''
again i explained not to use the bidet because it does not drain.
Oven was clean and towels were freshly washed so i dont understand those comments.