I work in hotel management as a Regional Sales Manager for properties in Europe and the Caribbean.
Perfect and nice couple.
This was my worst experience .... and I've met hundreds of people with airbnb.
I have never met Guenevere and her friend because they arrived to my place with many hours of delay than as agreed, referring continually check in time. This was very annoying.
Before leaving they asked for a full refund of their money in exchange for a wonderful review, adding that, if I did not have them paid would write a horrible review on my profile.
I did not pay them and I asked him to wait for me before they leave.
I got home an hour later, they were gone and I found the apartment flooded.
I immediately contacted AIRBNB to denounce these people, and I hope that they will not still on holiday at the expense of others, procuring inconvenience to people.
Really, really, horrible experience.
Guen and Eric are amazing subletters.
Not only in handling the reservation and preparations to move in but also in living and maintaining my apartment. They were so kind taking good care of my plants. They handed the apartment over in great condition, clean and neat. Looking forward hosting them again.
Guenevere didn't stay with me, but her boyfriend Eric. He is cool and respectful of the flat. No problem at all, I recommand !!
I'm so happy to have had the opportunity to host Guenevere and have her as a guest in my apartment. She is friendly, clean, great and left the place tidy and spotless!