I recently began a business project in New Haven and rented this place out. I spend the rest of my time in San Diego, and am glad to share this space while I am not in town
The apartment was very impressive for the sheer amount of space, good planning and fittings, and we had a comfortable stay in general. There were significant downsides to the experience though, mostly because communicating with Ben, the host, was unnecessarily difficult. Messages would go without any response for weeks and the co-worker I was travelling with became convinced the listing was a scam. Finally, 5 days before the start of our stay, I was informed the place has no Internet connection (the resolution request that I filed over this, asking for a partial refund, is still pending). And while I get wanting to be careful with the lockbox code, I feel it was a bit much that I ended up having to call for it from outside the place. Not ideal in a strange town at night - and the call went to voicemail. We then headed off to a nearby hotel, which thankfully had free wifi in the lobby, to look up Airbnb's customer support number, ask for a refund on the grounds of not getting in, and then try find a hotel room, but surprisingly, Ben had managed to send me an Airbnb message with the code within these few minutes after all.
I've rented holiday apartments for years, and while this was among the most spectacular, this was also the first time I wished I'd just gone for a hotel instead so I could have avoided all the uncertainty and stress.
We really enjoyed the airiness of Ben's loft, as well as the location. It was about a 10-12 minute walk from the Metro North train station, which was perfect for us, and just a few blocks away from Yale's campus and New Haven's lovelier streets. Ben was very flexible with our check-in and check-out times, and we were able to stay late on our last day, which was really nice. We did have a little trouble communicating and getting pertinent arrival information, though. We didn't receive information on how to get into the loft until the day we were traveling there. Also, the day before our stay, we were informed that the internet/cable was out, with no timeline to return, despite these amenities being listed in the ad. This was an inconvenience, particularly to learn about at the last minute. It's not in the listing, but there also isn't a DVD player. Waste of a big beautiful TV. One last note: the private bedroom is still open to the loft, as the wall separating it from the LR doesn't reach to the ceiling. It's a great space, but important to note for guests who desire extra privacy.
A great space. I was informed 5 days before my arrival that there was no internet or cable due to an ice storm but it would be restored on the Wednesday but this never happened. I was refunded $100 for this. Also the place hadn't been cleaned since the last guest. A great space though
Staying in New Haven was great. We went to a show at Toads Place the night we rented the house. It was a short walk there. The house was really nice and very clean. Getting in touch with Ben wasn't an issue, either. When we went there was a lot of snow covering the meters so we had to park in a parking garage a couple blocks away. I recommend bringing all your stuff in the house first if you have to do this! The location was really cool, and kind of hidden in the city, upstairs from a shop. I would rent from Ben again!
This loft leaves no doubt that it is an amazing space. The pictures do not do it justice. the logistics of checking in and out were easy and the place was clean and extremely well presented. The location I would give 50/50 as New Haven has a 50/50 split of nice and dodgy that this loft seems to straddle. The only major issue which came up was the loft's connectivity, as the stunning 50"+ TV remained disconnected from any tv signal and more importantly the internet was off for the duration of our stay. This was a major inconvenience as we were traveling from abroad and mobile data is extremely expensive. Ben made contact throughout our stay indicating he was working the resolve the latter, but to be honest had we known before hand that it was an issue, it would have been a deal breaker. It meant we spent more time in Starbucks to conduct daily business and family internet sessions and less time in the space we had paid for, which was a shame.
We had a great stay at Ben's loft. It's a beautiful space that has tons of light, is clean, and feels very airy. The architecture inside shows off lots of the building's history and charm. It's within a short walk of campus and lots of bars/restaurants. We parked right out in front of the apartment and put money in the meter every few hours, so parking was not a hassle. I'd definitely stay again. Thanks, Ben!
My husband, brother, and I had a terrific time staying in Ben's loft while we visited family in New Haven for six nights over the holidays. When our 8 year-old granddaughter saw the loft for the first time, she exclaimed, "This place is awesome!" All of our relatives who came to visit were amazed by this beautifully renovated loft with its high ceilings, which retains plenty of wonderful reminders of its past history.
We appreciated having such an open, spacious area to entertain family during our visit (although the openness could be problematic if someone were trying to sleep upstairs while others were up talking in the main living area downstairs). Since we did a fair amount of cooking during our stay, we loved having new kitchen appliances and a fairly decently supplied kitchen to work with. We were also thankful that Ben had provided a number of basic staples (some herbs and spices, olive oil, coffee, etc.) so that we did not have to go out and buy items that we might only need in small quantities.
Ben's loft is very centrally located, which made it possible for us to easily walk to stores, restaurants, the New Haven green, Yale, etc. We were delighted that Elm City (email hidden)-op with many unique items) is less than a block away, and that there is a parking garage directly above it. The parking garage was useful when we didn't want to deal with metered parking on the street, although we were able to park on the street free during some of our stay because of the holidays.
Ben was very easy to deal with, and flexible with our checking in and out, which we appreciated. Ben clearly wanted to hear any suggestions we might have so that future guests would have a positive experience staying in his loft. Thanks, Ben, for a great stay in your loft! We hope to be back if we ever need a place to stay in New Haven again.