James and his two college friends were in town for a reunion and to root Purdue on to victory as the road to the final four began in Indy. James was very communicative from the beginning. When the number in his party changed, he let me know. He also offered to switch the first night since his flight was getting in late. It was no problem since I am nocturnal by nature and he arrived around midnight. At that late hour, I didn't spend much time other than showing him around the condo and answering questions. When I returned home, however, I found the place in better shape than I left it! All the bedding had been stripped and stacked by the washer and dryer, all dishes had been put in the dishwasher and the trash had all been taken out to the dumpster. WOW! These boys' moms trained them right! I would highly recommend James and his friends to any other AirBnB hosts - kind, courteous, clean and communicative.
We're sorry that James had a negative experience at our property. We addressed a confusing booking error immediately by offering a better property, but were unable to satisfy this guest. Many guests have been more than happy staying with us, and we hope to host many more successful reservations in the future