We set the heating to 21°C during daytime and 18°C at night, but anyone can swich to manual and set the heating as needed.
The coffee maker works, we invite guests to check the instructions in the binder, as there are different options, depending if you use our complimentary capules, or the grinded coffee. You should insert the right piece in the machine. It's easy but you should read which is which, as told in the welcome sheet and specified in the instructions page.
We always invite guests to contact us in case of need, to have all the assistence needed. If you think something is broken, just tell us, it may be , like in this case, that is only a matter of explaining how to use devices. Thank you.