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Michelle was a great guest! Very respectful of my home. She is welcome back anytime.
Sorry to hear bad comments about this shower. This apartment usually gets very good reviews including the bathroom. We would love to hear more specifically about what was not functioning about the shower so we can fix it. About the linens, we have a laundry service so I am surprised they were not clean. What we always do is leaving guests two phone numbers to call if there is any need. It is part of our job to make our guests happy but we just ask you to let us know during your stay when we can work things out. Anyway, thank you for your feedback. I will have have the shower checked. Gianluca