You can get the entrance tickets to Machu Picchu online, we only provide the website page to get it:(website hidden)_gQ5vuoMPVjTWNDhzwzuNbNy1X1HZcUP0U6jr_u1DiXBoC7Rfw_wcB . All different shuttle services and tours through the Sacred Valley are paid directly to the driver, and we offer those services in order to make feel our guests comfortable and secure once they arrive to Picaflor Tambo.
Sorry you could not visualize our guest house signage, we have two signs, one before the entrance of laricalle street and the other in a corner of the square, close to the ATM.
It is very usual in all hotels, guesthouses in Peru to get photocopy of passports and migration card from foreigners guests at check-in, so we can keep it on file in case of supervision of a government entity.
Effectively we have been verified the yellow point on the sheet that didn't come out at moment of washing as well the two hairs that maid didn't observed and removed promptly when she makes the rooms in the daily routine. The host strongly recommended to housekeeping be more careful in washing and cleaning the rooms. Specifying that cleanliness is ours most important responsibility along with attention and care.
Breakfast is of complete satisfaction for our guests. However, we can not force them to consume everything we always offer as coffee passed, tea, milk, fresh fruit juice, olives, cheese, butter, jam and scrambled or fried eggs.
Indeed, there are different lodges in Ollantaytambo with different prices. In this case we didn't think to consider any discount offer, because for the guest satisfaction all sheets were changed again with another set of sheets. But we appreciate your opinion, we are always fully open to any comments. We consistently offer a personalized attention to all our guests, most of them value and appreciate our services, testifying mostly with their positive comments.