Response from Laura:
I do apologize if the apartment was not as clean as expected. I do my best to do a thorough job before each guests arrival. Although the towels aren't brand new, they are always clean and all linens are always freshly laundered before arrival. I always encourage people staying at my place to alert me of any issue as I am always available by text. If there is anything I can do to help, I am happy to accommodate. This could have included further cleaning had it been brought to my attention. As for the food, I never leave old food in the fridge, but I do leave some eats in there as it is a second home. The guests are always welcome to help themselves to anything in the fridge or cupboards.