Hi Cristina - I am disappointed that you have not bothered to respond to my emails - I am quite frankly shocked you say the apartment was in a mess! we did not use cooking facilities, all surfaces were wiped, towels left on floor and all in order - I left the apartment as I would any air bnb, clean, but knowing a cleaner was coming
. Had you wanted sheets / towels etc cleaned you should state this. Also the sofa bed is unaceptable to be sold as a double bed - very uncomfortable. Also the air conditioning in lower floor leaked. And you accused us of 'Peeing" on the floor. shocking.