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He compltely failed to communicate us. He did not stay with us, did not tell us about not coming, and the next day around 5pm he decided to text us to ask for a refund. Considering he did not let us know that he decided to stay at a hotel and not mentioning that to us till the next day AND we kept our place reserved for him for the whole week (he only wanted to pay via Airbnb for the 1st night and told us he will pay cash for the rest of the stay) we declined to refund him. I clearly mentioned my plan was changed and had to work his check in day (Monday) few days before. He said he ll check in in the morning before i leave, told me this on Sunday. But i did not hear from him Monday morning so i told him i had to leave now and will be back by 6pm. After work i saw his texts saying he wanted to drop off his bags around noon, which was not possible because i was at work as i mentioned to him. I kept texting him when to expect him for check in but did not hear back at all. We stayed up around 1:30am, worrying about him! Then, as mentioned, he finally texted me back around 5pm next day only to ask for a refund... Little explanation and appology would have been better...