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Thanks for the review you wrote because it can give us the opportunity to improve our service in the future.
Anyway, I would like to know what you want to mean when you say that you think we are a greedy company...we try to do all our best to offer a good service to our guests.
It's true that the apartment does not have a washing machine, but it i an optional in an apartment and it is not marked that Delfina apt has it.
Rana and her family were excellent guests. No trouble and they left the apartment spotless clean and tidy. I would be delighted to have them stay again!