Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
Anne has completed online and offline ID verification.
Learn more »
Honestly, it seemed that Anne's reservation was a bit cursed from the beginning as a number of things seemed to go wrong from the start...starting with the keys that I had mailed to her not arriving in the mail on time (or at all) followed by the cable mysteriously not working the day of check in. Even though these things were not necessarily under my control, I felt terrible about it but Anne and David rolled with the punches and were incredibly understanding and gracious. Im highly appreciative of that. I am issuing them a bit of a refund for the cable however. They were also very clean and respectful of the space. They also have a great sense of humor ;)-