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retired physician, age 74
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Due to the extreme wild fires all around us with serious air quality conditions, we felt obligated to give Kathleen the option of canceling her reservation. She was so gracious and while her family chose to make other arrangements, we look forward to hosting them on another trip. Kathleen is a great communicator, responding quickly and so kind. We hope to finally meet them at a better time.
Kathleen and her family were great guests. They communicated well, checked in and out on time and respected the property. I welcome them back to the Victorian anytime.