• Ken
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About Me
Retired entrepreneur
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Hey, I’m Ken!

Andover, Massachusetts, United States · Member since July 2012
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Having come from a customer service background, and appreciating the importance of "the details," I have a keen understanding of what guests want and expect. Delivering everything promised in the property description is a guest's first expectation. But good communications, a clean and comfortable environment, a stocked setup, with working appliances, lighting, plumbing, wireless, etc., combined with phone contacts for any issues - all are necessary to insure a 100% fantastic stay. My focus, in offering my home out, is to deliver the rental experience that I myself expect when I stay in a property.
I am a bicyclist and snowboarder, who enjoys time with family and friends. I also do some occasional business consulting.