Response from Simonetta:
I'm sorry for what happened.
I explained that I'm out barcelona personal problems and pay someone to do it to me.
and this time the girl did not clean the floor too if the pay.
Virginie answer the message, saying that he had misunderstood the problem and see if they could fix, but did not answer me.
My solution was to send another charwoman.
this is the first time this happens to me and I feel that were uncomfortable.
and I will try not to exceed more