Response from Pam:
My posting says clear that you must speak English or any of the languages listed in order to share my apartment. Also, my posting says that if you have to wake up early, not to book. I do not appreciate anyone waking me up. My guests obtain a key of my apartment as you did. I was kind to offer this unhappy guest a refund for the two nights that she did not stay. That action goes against my strict cancelation but I tried to be kind. Tried to rent an apartment like mine somewhere else for the same price. I am sorry, but that is impossible in NYC. I have developed great friendships with past guest. It was sad that this was not the case of this girl. I think this was due to the cultural differences and language. I travel and live in Europe, South America and North America. However, I am ignorant of Asian languages and social practices.