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An excellent apartment, beautifully furnished and finished. Highly recommended!
Our host(s) did not speak English. I was under the impression that after paying that much for an apartment rental that I would be greeted by someone that spoke English (most of our taxi drivers even spoke some) and that we would be able to provide answers to some simple questions about the neighborhood, restaurant recommendations etc. Our host wasn't even able to communicate the basics regarding the apartment.
One key. Family of 5. One key?
No garbage bags, no decent kitchen knife, no laundry detergent, no dish washing detergent, no cleaning supplies, no paper towels.
A load of laundry left in the dryer, including someone's underwear.
The pillows were not very comfortable, the beds however were.
After a BIG deal was made about quite a large CASH only security deposit, no deposit was ever even asked for or given. So I wound up bringing and having much more cash than I normally would have traveled with. The apartment was beautiful though, centrally located and very close to the metro.
Some of these things seem so small, and they are. But they add up. It's the details that make the difference and when you classify yourself as a luxury rental then delivering on the details is important.
The apartment is lovely and looks just like the photos. The location is fantastic, we could walk most places but there's a subway just across the road anyway. Communication with Rachel was good, all emails were answered promptly. The apartment was spotlessly clean and the concierge very helpful. I would thoroughly recommend this apartment .
The reservation was canceled the day before arrival. This is an automated posting.
I stayed in Rachel's listing for work for two weeks. It was clean and everything worked great. It was perfect for what I needed, I would stay here again.
The apartment at Spencer Dock was in a safe and quiet neighborhood that was walking distance to restaurants, grocery stores, coffee lounges, taxi stands, and beautiful sights. The apartment is a 2 bedroom, 2 bathroom flat with a good amount of space. Although our checkin process wasn't very clearly defined, and we didn't speak with Rachel during our stay, we were able to get everything we needed from the concierge desk and I think they were just working out the kinks since we were the first Airbnb guests at this location. All in all, a great experience. Thanks!
The apartment was really nice. There were 5 of us. All women that were celebrating my mom's 75th birthday. The views of the Empire State Building and Chrysler Building were wonderful. The concierges were very helpful and pleasant. Would definitely stay here again. The only downside was the handle on the dryer was broken and the dryer didn't dry well. Not too bad. Otherwise excellent choice for staying in NYC. Close to so much!
Very Nice apartment -huge and elegant- have all facilities.
And the location very good we can walk to every where. Host is helpful. We want stay there again if we go paris next time :)
good location, good new space, good service.
Excellent Apartments well located and "luxury" is the right word. Rachel and her staff were very friendly and agreed to change dates and one location for another without problems.
Great hosts ... absolutely recommend it!!!