Tammy... I'm glad you had a great time! I'm so sorry you had trouble checking in. Our confirmations contain instructions for late check-in, but I can understand how you missed them with all the information I provide. I look forward to hosting you again!
Mido was absent during our stay, and we dealt with his caretaker, Michele. On our first day, Michele pointed out the damaged floor and explained that it occurred when a previous guest used the wrong detergent in the washing machine, causing a flood that buckled the floor. He asked us to make sure we used only HE laundry detergent, which we did. There was no further damage to the floors during our stay. As for the key, we were provided one key for three people coming and going independently for six weeks. We informed Michele we would need to duplicate it. Finally, "very filthy" is subjective, and we could have said the same for the apartment's condition upon our arrival. Luckily for Mido, he charged, and we paid, a cleaning fee. As the owner of two Airbnb rentals, I do not expect my guests to leave my units sparkling clean. That's why I charge cleaning fees, which I use to hire professional housekeepers.
Our review was factual. You can read it here: https://www.airbnb.com/rooms/45943. It was written in July 2013. I would never suggest you not rent from Jack, and his advice, "do not rent to these people" is the only thing outrageous about our exchange of opinions.