Michael- Glad you enjoyed the apartment and found the location convenient for your purpose.
The thermostat was on a preset program to make it convenient for those cold snowy days we've having. It's turned down now though. Best,
First, no one ever went into your room during your stay.
Second, laundry only started after you were suppose to check out which was 11am. You didn't check out until 12:30, after several emails letting you know.
Utensils were an easy fix. One email to us would have done it easily.
Sorry if daylight savings time must have put a damper in your plans.
We're sensitive doing laundry and having cleaning people use the front storage might be an inconvenience. We will give incoming guests advance notice.
Fixing this issue requires electrical & plumbing expertise, time, patience.
Since this is a historic house repairs may take a little longer.
The building has an electrical breaker that shuts off all electricity to prevent a fire.