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We're a young couple of university students (23years old).
We come from Verona, Italy. We'd like to stay a week in London for a little vacation. We're very interested in art, communication, music and everything that is about England.
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Davide and his girlfriend were very kind and didn't cause any trouble during their stay. We didn't have a chance for long talks because of them busy travelling London and sightseeing but overall they were nice.
Regarding kitchen issue, I have replied to one of their questions before booking that we do not provide cooking utensils, but microwave, oven, water kettle etc were available for use as well as plates, spoons, knife, fork, bowls and glasses. There is a section in kitchen clearly marked with "For guests" items. Perhaps they missed it.