Per prima cosa mi presento: sono Lis Mari, vengo dalla Svezia ma vivo in Italia da tantissimi anni. Non siete ancora stati a Roma? Ecco l´occasione giusta! Vi aspetto per mostrarvi la Capitale con la C maiuscola!
Response from Lis Mari:
I'm sorry that you decided to write a review of Ericas flat on your “bad” day .... Honestly, I think other guests deserve some more information. The apartment is equipped for 4 people and might seem to be expensive for 2 persons. The monthly price you payed is half of the price people use to pay for renting this apartment. Apart that, spending some time on comunication before booking, maybe it was possible to avoid misunderstandings!
I’m very grateful for constructive criticism as telling me about a leaking tap (Erica has already called a plumber) and advising about what you call “inaccuracies in the description “ That’s important to know for me and now I changed it: it is not written incorrectly “micro wave” any more – but OVEN, excuse me that’s my fault!
This word is the only one I will change in the description about Erica’s place, considering in fact the description and the photos truly like the apartment really is like.
I don’t understand why you went to the hotel asking for the gym? My son explained to you how to find the “Health center” (exactly like I have written in “ my airbnb Guidebook”) It is open for everyone and not only for hotel guests!
The flat is on the 6° level and low water pressure some time could be possible. Probably we couldn’t have done anything about that, neither for the internet provider, it is always working without interruptions, (it is “shared” only with Erica) unfortunately it happened the 29° day of your stay, once, but when you needed it best, sorry for that! The same about the bus, in Rome it might happen that you have to wait at the busstop, I don’t know what I could do about that?
What a pity you didn’t consider to tell Erica about your problems, even passing her door many times a day for almost a month? If she for some reason has forgotten to tell you, about the other duvet in the wardrobe in the bedroom, why didn't you ask her? I’m sure she would have done all possible to make your stay to be more comfortable!