I'm a writer/artist living in San Francisco.
Heather and her partner did a lot of noise. I had complains from the neighbours telling that they drank laughed and shouted until 2 o'clock in the morning windows opened. This lack of respect for the neighbours is a pitty.
I was also surprised they didn't use the clean sheets and pillows preferring to sleep directly on the couch.
Heather and her partner were very kind, polite and clean. I highly recomand them.