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Hey!!!!! I am a professional working in Boston and New York City.
I have apartments in both cities and I split my time between the two and rent out the vacant spaces when I'm not there.
Emanuel has completed online and offline ID verification.
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Near symphony, yes. Romantic and sexy, NO!!
This is my email that was sent into Airbnb customer support describing our very unpleasant experience with this rental:
My wife and I used airbnb last year for our trip to Boston (for the marathon) and were extremely satisfied with this service, our host, and our overall experience...that is why we chose to use it again this year.
We tried to use the same host from last year, but she had already booked it. Instead I foundhttp://www.airbnb.com/reservation/itinerary?code=4MK5ZA with Emanuel. After a few booking glitches we got it confirmed and were excited with the reservation, the host's responsiveness, and the reviews for emanuel's place---which were fantastic.
Upon our arrival last night around 8:15pm we met Emanuel in front of the place and he let us in to show us the place. We were anxious to get in and settled and had zero thoughts that the place would be in such terrible condition. Now, my wife and I are pretty easy going, but this is pretty much our limit. Emanuel had purchased new sheets for us to put on the bed...if he hadn't supplied those the bed was 100% unusable.
I took off the dirty comforter to find extremely dirty sheets with a napkin and some Chapstick IN THE BED. The mattress cover was covered in stains so we took that off to see the condition of the mattress, which was horrific...I am not exaggerating. We flipped the mattress to use the other side.
The refrigerator is filthy with old food, open containers, and just plain gross. We will more than likely not use it.
The bathroom does not have any extra toilet paper or basic supplies, nor is their a trashcan anywhere in the place. I understand that some of this may not be included, but if you are going to rent a place this should be common courtesy.
Emanuel also did not supply us with towels to use...the ones that he told us to use are dirty and we don't fell comfortable using them.
We also have two others joining us that Emanuel knows about and that he has provided the same lack of service for.
Other issues are that the tv and wifi are unavailable. I have tried to go back and look at the listing to see the amenities provided, but I can't see them. I am pretty sure that those should have been available.
So here is where we stand as of our first morning in Boston in preparation for the marathon. We are going to the store to purchase basic cleaning supplies, garbage bags, towels, and maybe pillows (because those are disgusting as well). We are also searching on airbnb for another location to switch to if there is anyway possible to get some type of refund. If we had seen the place in person during the cancellation time we would have cancelled for sure. We would have left last night if we could have.
I have also taken pictures of the issues and are happy to share those and shoot video if needed.
So, needless to say, this experience was NOT enjoyable. There is more to talk about but we are over it.
However, Airbnb helped us with a resolution. Rent WITH CAUTION.
Kelly is great, always trying to help and to make your stay very pleasant. The neighborhood is awesome. The apartment is just a place to sleep for a razonable price.
Keyword for this place : location, location, location. Emanuel and Kelly have great place. Although small, all the essentials are there. We were 3 ex basket/football players to stay over and managed to be comfortable enough, a 4th guy would probably be too cozy. Communication A++, I booked my stay less than 2 days in advance, got delayed on my way, but it was a breeze to deal with Emanuel. Bring your running shoes!! Boston is a running city and I had my best time just running around the Fenway park (30 sec away). I recommend this place, especially for couples who plan to eat out (the use of the kitchen might kill the sexyness of your trip). The only constructive feedback I could leave is on the overall cleanliness, but considering the old building and short notice of my reservation it's really not that bad.
This was a great place to stay. The neighborhood is fantastic, the apartment is as advertised, and the host was very responsive and helpful.
localizacion inmejorable, cerca de todos los servicios
Little studio in the lovely East Village, perfect for a couple. The neighborhood is simply fantastic, full of restaurants, cafè, and bar...we had a great time, thank you!
great studio - small but cozy small - the pics don't do it justice. Great location with lots to do. Emanuel and Kelly were very understanding and patient with all my cell phone probs trying to arrange check in which was appreciated. Lovely people and i would recommend this studio to all
Staying in Kelly and Emanuel's studio was great. Highly recommended to someone who wants to stay in one of the best and most fun areas of boston!
Although I never Emanuel, he and his girlfriend were very polite over the phone and they left the apartment clean. YES we would rent to them again:)
Emanuel is helpful and accommodating. I would gladly stay at his apartment again.
Emanuel is a great person. I've enjoyed staying at his apartment in the past!