The advertisement is of a room, not an apartment, if you'd taken the time to read it, you should know it. At the same time, you can see in the photos of the ad that there is a small bed in the room, so this is what you can expect. I asked you personally if you needed something during your stay and you sayd everything is perfect, so you were happy that time isn't it? You are not congruent young lady. We have a cleaning service available to our guests and they can allways ask for it, our aim is the satisfaction of our guests.
I personally told you to look Gaztambide ST up to find the water construction works and the big hole in the street. You were told various times that if you needed anything else (like a towel), you only have to ask for it. Not a simple message did arrive to me. If you just had told me any need we had given a just answer as we always do with all our guests. The room was clean and we have also a cleaning service that we send when our guests ask for it. Hope you enjoy very much your three nights with us and see you soon!
Me alegro de que te gustase tu estancia Evelyn. Efectívamente, de habérmelo dicho cuando te he preguntado si necesitabas algo, te habríamos mandado nuestra señora de la limpieza. Como bien dices, la ubicación, el balcón y el sol son excepcionales, te esperamos en tu próximo viaje.