I advised this guest to book the larger rooms we offer which has a full kitchen as she was staying for 2 weeks and booked many months in advance.
She however chose to stay in the Fantail which has a kitchenette without a stove.
We were both very concerned about her choice which seemed to be financially driven as she managed to get an extremely good deal for her two weeks stay.
I am quite saddened by this feedback and feel the rooms are honestly represented in their description.
I have been operating this business for eight years and this is the first time this has been an issue.