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Ciao a tutti!
Sono Maria vivo a Venezia, una citta´meravigliosa conosciuta in tutto il mondo per i suo canali e le gondole! :)
Sarei più che felice di ospitarvi nella mia meravigliosa città´!
The host canceled this reservation 3 days before arrival. This is an automated posting.
1st red flag: The picture of the host is fake. I ended up dealing with THREE separate people during my check-in process (Francesca is only the initial contact). None of which were accountable and all worked for the same terrible company.
I established a check-in time of 7:30pm (24 hrs PRIOR to arrival) and was in communication the day of. Karima decides to tell me 30 MINS prior to arrival that it takes 1 hr to park and walk to meet-up center, which is a lie because it takes about 10 mins to park in garage and another 10 to walk to Guglie stop. We get there around 7:35pm and wait another hour. 8:30pm comes and Karima doesn't even arrive and she sends someone else. New contact tells us she needs 40 euros for us being "late." After arguing back and forth, she almost breaks down crying so we give her the late fee (FYI even our contact who met us told us that the company she worked for was TERRIBLE and that she was quitting soon). By far, the WORST check-in process I have endured on Airbnb.
Other things to note:
-First floor smells like urine, had to keep the common area closed off from the rest of the area
-Hot water didn't exist the entire first day
-The 2nd floor is EXTREMELY hot and muggy, no AC upstairs or airflow
-Lacked simple amenities like extra toilet paper and paper towels
-Rooms have cans of "Raid" bug spray, assuming it's been a problem in the past...
Apartment was clean and the host was prompt and helpful. Location was great.
Perfect experience- outstanding location!
Ottima accoglienza e casa in perfetto stato
This was by far the worst experience we had; our host who was not Francesca was ab aggressive rude and disgusting person. She refused to wait for us at the boat stop, and told us that if we are not on time we have to wait until 6 pm, and made us wait for her in a heat with kids and luggage . Upon arrival she was demanding a credit card and I refused to provide her with a credit card as this violates Airbnb agreement.
The form that was sent out by Francesca was filled out with our passport information, they claimed they never received - very weird since it was sent to them via their website and via email.
When we refused to give her credit card she threw our passports on the floor and told us to sign an F... paper in front of my kids and wife.
Apartment has a lot of mosquito and for a our short stay we got bitten pretty badly, otherwise the place is nice very old and rustic. Venice it self is beautiful, but if you decide to stay here try to come over without a luggage, since the place is 2 blocks away from boat stop.
DON"T LET THIS HOST SCREW UP YOUR VACATION LOOK SOMEWHERE ELSE FOR YOUR STAY IN VENICE
We had a great stay in Venice. The apartment was exactly as pictured. Super close to everything. Plenty of room for three couples as there are 3 double beds. No washer but just plan for it. Arranging time to meet was a few hours after we had hoped but went smoothly. Great place to stay in Venice. You can't go wrong.
The house is near the San Stae station which is very pratical. We also love that it is spacious and well equiped with a great kitchen, big living room, and the best part is the washing machine. Only the check-in and check-out time which are not at all flexible that causes us a little bit of trouble. We have a pleasant trip after all in Venice !
Siamo stati nell'appartamento near rialto de lux2 Eravamo in 5 persone e penso che per 7 non vada bene, il divano letto e scomodo. L'appartamento è bello e pulito, le foto lo rappresentano pienamente anche se effettivamente nei letti al piano sottotetto il caldo era veramente troppo e aprendo le finestre le zanzare ci hanno mangiato. Peccato perché il resto dell'appartamento era ottimamente climatizzato, bastava forse un climatizzatore anche lì. Ottima la posizione è ottimo il rapporto con l'host, anche se è stato tramite mail. All'arrivo abbiamo trovato Giada che era incaricata al check in la quale è stata professionale e cortese e ci ha illustrato pienamente l'appartamento e le opportunità negli intorno. Probabilmente se capiterà ci ritorneremo.