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We love traveling, exploring the outdoors particularly when it is pet friendly and historical sites. Enjoy dining out and a clean comfortable friendly place to sleep.
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Rick and Vickie were great guests. They left our place in perfect condition! They and their dogs are welcome back anytime!
I am sad to post this review and don't know how to articulate to make this look better. Among hosts, we always talk about guests who 'don't get airbnb' and should go to a hotel and this couple is definitely part of that group. Hosting them has been a really stressful situation for somebody like me who is really committed to make their guests feel as happy and engaged with the city as possible
I am really sad they didn't understand there is a checkin time (they emailed few hours before asking to check in early, which I really tried) and sent pages of complaints were their requests weren't fully met. Every few hours I got a new complain about how far the place was to the train station (15 minutes walking across a beautiful medieval city, I even send them them taxi prices!), complained about the places I recommended, looks like they unplugged the bug control unit, didn't seem to understand the AC system and requested a refund in the cleaning fee because of the late arrival (which was actually 2 hours earlier than the regular check-in!!!!). I also stayed awake until 2am my time and called a taxi, which definitely was not appreciated (their answer was 'we speak Spanish, we could have done it themselves'). Every interaction was a source of stress no matter how hard I worked to please them.
On their defense. It looks like this couple had a problem with their previous host (they lost a ring in Madrid) and decided to stay grumpy and judgy during their entire trip (their emails contained pearls such as 'airbnb has failed us', 'we are so disgusted we are ready to go home'). You are exposing yourself to a bad review no matter what you do if you host them.
Learning experience I guess. I really hope they have better luck on airbnb in the future.
Very nice and friendly guests! I recommend them to everyone.
Enrique and Vicki were great guest.s. Stopping at my Bed n Breakfast on their move to California. Everything was good. Would definitely recommend them to stay
Thanks Doug! We enjoyed our stay there, you are a great host.
Enrique and Vicki were excellent guests and they are welcome back anytime.
Thank you for letting our dog stay with us, we slept well that night. Having a quiet private space to stay on our trip to California was very helpful.
Enrique & Vicki were fantastic guests. They left the guest house in excellent condition. Kind, respectful, and easy to communicate with. Their very lovable dog was so sweet. We only wished they could have stayed longer, and we hope to see them again someday.
Thanks for the kind compliments...I loved Memphis a lot and hope to be back when possible. Would stay longer next time.
Enrique and Vickie were ideal guests. I felt a bit anxious at first because this was the first time I was leaving my house for guests without actually being there. I am so greatful to have such a trustworthy, clean, and thoughtful couple enjoying my space without my company. Enrique was good at staying in touch during their visit and their dog was no trouble at all. I only wish I could have made it back on time to meet such a sweet couple.
Thanks! Wish we could have stayed longer but we had a long journey ahead of us,
Enrique is an excellent guest who I recommend without hesitation. He and his girlfriend and (their little dog too) were a delight to meet and we enjoyed having them stay with us. They left a clean space and they communicated well. It doesn't get any better!