Thank you for your feedback Oluchi!
I usually give briefings on how to use of items in the apartment. However, I have been on holiday, and assumed the briefings would not be necessary. I will send written instructions to place inside the condo for future guests.
Thank you Johanne for staying at my Cancun vacation rental! You are always welcome to come back and stay here again.
I have removed the pool photo from my "airbnb" listing.
The pool maintenance is managed by a group of owners similar to an HOA. I anticipate that the pool maintenance will be restored in the near future.
Also, the "Sun Deck" on the roof has been developed into a nice place to have morning coffee to watch the sun rise, while the wild parrots fly from tree to tree, or to sun bathe.