Response from Hélène:
I find your comment unfair. Everything was written in the announcement and I repeated until you are booking that you would less enjoy your stay without a car. Every thing you complained about was explained to you before booking. But you misread. You even confused my ad with another. I waited for you for more than 6 hours, I worried about you, and I picked you up as soon as I heard from you. Then I drew up a plan to go to the nearby supermarket and answered to all your questions. You wrote your comment without any recognition for what I did for you. You are unhappy because the real problem is that you can not travel as before, and I'm not responsible for that, even though I did everything I could. I'll stop there.