I am totally unaware of any roaches, but that issue will be taken care of immediately. I had a monthly guest prior to your arrival who was not very diligent about throwing out the garbage regularly (as per my house rules). The guests were also not available to let the exterminator in for his scheduled monthly visit. As a result, I no longer do monthly rentals. I travel frequently and am not always able to respond immediately to questions, etc. However, my assistant lives in the building and is always available for check-ins, etc. Thanks for your feedback, even though it would have been better to send that info in a private message.